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The audit process

Introduction​

The audit is the process by which the Genkibo team reviews and validates your company, your projects, and your investment offers. It is a necessary step to access the full platform and earn investors’ trust.

Why is audit mandatory?​

  1. Investor protection: audit ensures only legitimate companies raise funds.
  2. Regulatory compliance: crowdfunding platforms must meet verification obligations.
  3. Credibility: the "Validated" badge strongly reassures investors.

The 3 types of audit on Genkibo​

1. Company profile audit​

Validation of your identity and company information.

2. Project audit​

Validation of a specific project before creating an investment offer.

3. Investment offer audit​

Validation of an offer before publication.

Company profile audit​

When do you need it?​

From registration onward, to use all platform features.

How does it work?​

Step 1 — Complete the profile

  • Fill in all company information
  • Upload all required documents

Step 2 — Submit the audit request

  1. From your dashboard or profile, click "Request audit".
  2. Confirm your request.
  3. Your request is recorded with "Pending" status.

Step 3 — Admin processing The Genkibo team reviews:

  • Your profile information
  • Uploaded documents
  • Consistency of information

Step 4 — Result You receive an email notification with the outcome:

  • Approved → Your company is validated; you can create offers
  • Rejected → Corrections are needed (reason provided)

Project audit​

When do you need it?​

Before creating an investment offer linked to a project (recommended; sometimes mandatory).

How does it work?​

  1. Go to "Projects" → Select the project to audit.
  2. Click "Request project audit".
  3. Confirm the request.
  4. An admin reviews the project (description, stages, viability).
  5. You receive an email with the result.

What does the admin check on a project?​

  • Is the description clear and complete?
  • Are the stages realistic and detailed?
  • Is the project consistent with the company’s activity?
  • Are linked documents present and valid?

Investment offer audit​

When does it happen?​

Automatically when you submit an offer for publication.

What is the flow?​

  1. You create and submit your offer (see Module 5).
  2. The offer moves to "Pending validation" status.
  3. An email is sent to the Genkibo team.
  4. An admin reviews the offer:
    • Are amount and return rate realistic?
    • Are terms clear and compliant?
    • Was the project audited?
  5. The admin approves or rejects the offer.
  6. You receive an email with the decision.

Cancelling an audit request​

If you need to correct information after submitting a request:

For a company audit​

  1. Go to your profile or dashboard.
  2. Click "Cancel audit request".
  3. Make your corrections.
  4. Submit a new request.

For a project audit​

  1. Open the project page.
  2. Click "Cancel project audit request".
  3. Fix the information.
  4. Submit a new request.

Audit statuses​

StatusDescription
DraftAdmin is preparing the audit
PendingRequest submitted; being processed
ApprovedAudit successful; validation granted
RejectedAudit refused with rejection reason

Common rejection reasons​

ReasonExplanation
Missing documentsSome required documents were not provided
Non-compliant documentsInvalid, expired, or illegible documents
Inconsistent informationInformation does not match across sources
Insufficient descriptionProject description lacks detail
Unrealistic return ratePromised rate is considered too high or unjustified

What to do after a rejection?​

  1. Read the rejection reason in the email carefully.
  2. Identify what to fix.
  3. Apply the necessary corrections:
    • Update information
    • Upload missing or corrected documents
  4. Submit a new audit request.

Audit history​

You can view the full history of audits for your company and projects. This helps track how validations evolve over time.

Tips to pass audit on the first try​

  1. Complete 100% of your profile before requesting audit
  2. Upload all required documents in good quality
  3. Check consistency of information (name, address, registration number, etc.)
  4. Write a detailed description of your company and projects
  5. Prepare supporting documents in advance (recent documents; proof of address less than 3 months old)

Previous: Module 6 — Document management Next: Module 8 — Investment returns