Skip to main content

Account settings

Introduction​

Account settings let you customize and secure your experience on Genkibo. This module applies to both investors and companies.

Opening settings​

  1. Click your profile (photo or name) in the top right.
  2. Select “Settings” from the dropdown menu.
  3. You reach your account management center.

Settings sections​

1. Security settings​

Access: Settings → “Security”

Change your password​

  1. Click “Security”.
  2. Enter your current password.
  3. Enter your new password.
  4. Confirm the new password.
  5. Click “Update password”.

Strong password criteria:

  • At least 8 characters
  • Uppercase and lowercase letters
  • Numbers
  • Special characters (!@#$%^&*)

2. Privacy policy​

Access: Settings → “Privacy”

Read Genkibo’s privacy policy, which explains:

  • What data is collected
  • How it is used
  • Your rights regarding your data
  • Security measures in place

3. Terms of use​

Access: Settings → “Terms” (or “General terms”)

Read the platform’s terms of use that you accepted when you registered.

4. Favorite accounts​

Access: Settings → “Favorite accounts”

Manage accounts and offers you have marked as favorites:

  • View your favorites list
  • Remove items from favorites

5. Required documents​

Access: Settings → “Required documents”

View and manage your supporting documents:

ColumnDescription
Document typeWhat is requested
StatusPending / Approved / Rejected
ActionUpload or replace

Click a document to upload or update it.

6. Delete your account​

Access: Settings → “Delete my account”

Warning: This action is irreversible. All your data will be permanently deleted.

Before deleting your account, make sure:

  • All your active investments are closed
  • You have retrieved all invoices and important documents
  • You have no ongoing financial obligations

Deletion procedure:

  1. Click “Delete my account”.
  2. Read the warnings shown.
  3. Confirm your identity (email / password).
  4. Click “Confirm permanent deletion”.

Changing language​

The Genkibo platform supports several languages. To change the interface language:

  1. Find the language selector (usually in the header or settings).
  2. Click the language you want.
  3. The page reloads in the new language.

Switching accounts​

If you have several linked accounts (e.g. investor and company):

  1. Go to Settings or click your profile.
  2. Select “Switch account”.
  3. Choose the account to switch to.
  4. You are redirected to the dashboard for that account.

Updating account information​

For investors​

Account information (first name, last name, email, phone) is updated from Profile → Edit profile.

For companies​

Company information is updated from Profile → Edit company profile.

Previous: Module 2 — Notifications and alerts Next: Module 4 — The affiliation program